Sr. Project Management Consultant
Sr. Project Management Consultant
VP of LD & OE
ITIL® (Information Technology Infrastructure Library) is a world class, widely accepted approach to defining and managing IT services. The 3-day course helps individuals and organizations use technology to realize business transformation and growth. Course fee includes voucher to sit for the Foundations Exam.
Succession planning plays a critical but often overlooked role in realizing a company’s strategic vision: developing the leadership talent at all levels necessary to achieve that vision. This session is designed to help decision makers identify high-potential workers and create a proactive strategy for aligning talent development with their company’s future leadership needs. Using a balance of lecture, discussion, and hands-on exercises, managers leave the course prepared to tackle real-world succession planning as a manageable event with favorable outcomes including staff retention, not as a major organizational crisis.
Leaders now face the most generationally diverse workforce with up to five different generations working at one place at one time. This dynamic provides an exciting depth of experience, skill sets and energy, but it also presents unique challenges for any leader. Each generation has its own way of communicating, thinking, working, and processing information. How can you effectively motivate all of them at once and encourage them to work well together well? This session helps leaders throw away the judgmental stereotypes and discover the common ground necessary to building cohesive, high-achieving teams.
Join us as our master schedulers show you the best practice of MS Project. Students will learn how to create effective WBS’s, estimate and arrange schedules in a logical format as well as use MS Project to show project progress to executives, stakeholders and vendors alike. Spotting scheduling issues, incorporating multiple schedules into a portfolio view and and using macros to make your schedules more effective will be discussed in Day 2.
Shifting demographics, majority minority, silver tsunami, talent wars, immigration and millennials are today’s buzzwords for the kaleidoscope of our communities. Diversity, equity and inclusion are hot topics no matter the environment – schools, businesses, memberships, neighborhoods, houses of worship, etc. Being intentional in your understanding of diversity, equity and inclusion will develop your ability to navigate conversations, situations and build your confidence for getting uncomfortable. This course will help you build your D&I muscle for becoming a more empathetic and impactful leader when it comes to understanding the different lenses we each use to navigate the world on a day-to-day basis.
Hone real-world project management skills in this interactive course that uses a futuristic Old West scenario-based theme to immerse participants in the learning experience. Hands-on exercises challenge greenhorns and seasoned PMs alike and offer opportunities to apply the tools and techniques at the core of the class. Attendees benefit from the best practices imparted by veteran project managers who earned their spurs in varied industries and have the campfire stories to prove it.
Have you ever faced a situation where you have a group of skilled high achievers who can’t quite make it work as a team? When trying to build a highly collaborative team environment, it can be challenging to know when you’re dealing with a “Right Hero, Wrong Mission.” While there is no one size fits all solution for developing highly effective team dynamics, this course is designed to help leaders improve the performance of any team by teaching them how to identify the root cause of the problem and stop fearing failure so the real work can begin. Using proven methods for establishing a deeper understanding of the strengths and weaknesses and creating a stronger foundations of communication and trust, participants will gain insights into why some motivational techniques backfire and how embracing empathy can make a team impervious to common mistakes.
To exist and thrive in the modern marketplace, businesses and organizations must embrace change. Those that choose to manage change can ensure that changes are smoothly and thoroughly implemented, reducing resistance from stakeholders, and insuring that the lasting benefits of the change are realized. This course will provide the student with an introduction to the change management processes, tools, and techniques necessary to effectively manage and promote change in their business or organization. Students will be presented with a case study for each process group, and learn to apply the methodologies that they have learned in the course to real world situations.
In today’s competitive professional environment, emotional intelligence (EQ) is often the difference between reaching the top or falling flat. What if you could be 75% more likely to get a promotion? How about being considered 85% more likely to be a better leader? This course offers attendees the opportunity to assess their individual self-awareness while enhancing their people skills. IQ can only take us so far in life, but there is nearly unlimited potential when we tap into our EQ. Luckily for us, Emotional Intelligence is not a superpower only a select few possess. EQ works like a muscle, and the research says the stronger the muscle, the bigger the reward. Techniques for promoting self-regulation and preventing dreaded filter fails help equip participants to be better prepared to tackle the challenge of discerning the motivations of others and navigating professional (and personal) interactions towards more successful outcomes.
Guided by PMP® certified instructors, Arrowhead’s Exam Prep course balances 4-days of interactive lecture with hands-on exercises designed to maximize learning retention for the busy project professional, and a final half-day workshop to review specifc questions and concepts students need to be successful. Course fee includes all the materials needed to pass the exam. Guaranteed!*
As our workplaces continue to evolve, it is readily apparent companies need to proactively develop their current and future leaders. Even leaders who make it look easy don’t always know how they do what they do. Leadership development is not simply expanding a “tool box” with rarely used skills. It is understanding how to be intentional about utilizing the proper tools. This course prepares leaders to readily implement practical tools and applicable strategies helping them achieve sustainable, meaningful success.
Do you sometimes feel your creativity has dried up? Has your team become complacent and no longer offer unique and exciting solutions for new products/projects or current issues you’re facing? There are 2 key ingredients necessary to spark creativity: Time and Inspiration. Too often, we don’t make sure these ingredients are on steady supply and still find ourselves surprised when we struggle to get our teams to embrace creative thinking. Join us for this half day workshop as we help you find ways to dedicate time to creative thinking and we’ll explore ways to increase individual and team creativity by looking at some of the giants of creativity (Pixar, Apple, etc.). Hands on exercises and interactive activities and discussions will prepare you to go back into the workplace and begin generating new and useful ideas for your team and company.
What is the most commonly dreaded daily decision for many people regardless of their professional title? Oddly enough, it’s what to eat for dinner. We rarely step back to examine what happens during the day both professionally and personally that would lead to such a quagmire over something so simple, but gaining that perspective is a powerful first step in improving decision-making abilities. The class approaches decision making from both the perspective of the individual and the collective, or how we actually make decisions based on personal influences versus how we ought to makes decisions based on desired outcomes. Participants in this course learn techniques for combatting decision fatigue, tools for streamlining prioritization, and strategies for developing a reputation for being an influential decision maker.
Negotiation is an exhaustive topic with legendary deals and mythic masters. It is viewed as a game that sets apart the intimidators from the intimidated with the most talented supposedly possessing some superhuman abilities. But it turns out there may be more to negotiating than the hallowed halls of Harvard would have us mere mortals believe possible. In fact, you don’t need to know a BATNA from a ZOPA to become a more successful negotiator. The course demonstrates how emotional intelligence paired with a few Mr. Miyagi-style lessons (plus a Jedi mind trick or two) can help both the novice and the savvy achieve better outcomes in any negotiation.